Privacy Policy for This Website
Homeowners in San Bernardino deserve clear terms on how their property details remain private from the first contact through project completion, with no third party tracking scripts, no sold contact lists, and defined data records.
Information we collect
Through our web form, Arrowhead San Bernardino Concrete collects names, telephone numbers, email addresses, and project locations. The server logs visitor internet protocol addresses and access times. Every estimate is measured and written on site Physical yard dimensions and subgrade conditions are recorded on the parcel during that assessment.
How we use it
We use submitted contact details to reply to your enquiry within 1 business day. We use your street address to schedule the on-site consultation. We use the physical field measurements to prepare the written estimate. We use project files to keep records of jobs done. Your personal data is never sold to third parties and is never used for advertising.
Who we share it with
Your information is viewed only by the estimator and crew assigned to your project, directed by Reuben Castillo. We also share technical records with the infrastructure providers that host this website and carry our business email, phone calls, and text messages. Public authorities receive documentation only where the law requires. Personal data is never sold.
Cookies and tracking
This website sets no cookies of its own, runs no analytics or advertising scripts, and loads no third party trackers. Homeowners in San Bernardino read our pages without behavioral monitoring. Outbound map links and review platform links connect to outside services, where data handling is governed entirely by each provider's independent privacy policy.
How long we keep it
We maintain two defined retention schedules for all customer information. Enquiries that do not become booked jobs are erased after 6 months. Project files for contracted pours remain active for the operational duration of a written workmanship guarantee against defects in how it was built and for 7 years as state tax law requires to support accounting audits.
Your rights and choices
You may ask to review, correct, or delete your personal information at any point by contacting our San Bernardino office. You can opt out of text messages by replying STOP, and you can opt out of phone calls by asking our staff. Under the California Consumer Privacy Act, California residents hold statutory rights, which you can exercise by emailing us.
Children and this website
This website and our concrete services are intended exclusively for adults. Arrowhead San Bernardino Concrete does not knowingly collect information from anyone under 18. If we discover that an individual under 18 has submitted personal details through our form, our staff deletes those records from our servers and administrative archives immediately.
Policy updates and contact
We update this policy as technical or legal requirements change, and the current text is always published on this page. Homeowners can reach Arrowhead San Bernardino Concrete regarding personal information by emailing privacy@arrowheadconcrete.com, calling our telephone line, or sending postal mail to our contractor office on Highland Avenue in San Bernardino, CA.